Call us 01268 681282

Feedback & Complaints

Oak Dental Canvey Island
1b Oak Road, Canvey Island, Essex SS8 7AX
Tel: 01268 681282
Fax: 01268 515184
Map: Click Here
Give Feedback: Click Here
Opening Hours
Monday 8.00 am - 8.00 pm
Tuesday 8.00 am - 6.00 pm
Wednesday 8.00 am - 8.00 pm
Thursday 8.00 am - 6.00 pm
Friday 8.00 am - 2.00 pm
Saturday 9.00 am - 4.00 pm
For dental emergencies outside of practice hours please call NHS 111
Feedback, Compliments & Complaints

We are always looking for ways to improve our services and ensure you have the best possible experience with us. You can help us get it right by telling us what you think of the service delivered by us.

We welcome your feedback and would be delighted if you are happy with our service that you recommend us to your friends and family. Don't forget to let us know too! contact us.

If for any reason you are unhappy with the service you have received from us we would like the opportunity to put this right by receiving your complaint directly. Your complaint can be made in person, in writing or by telephone. Contact us If your complaint is regarding dental treatment you have received, please address your complaint directly to the Dentist that treated you. For any other complaints please address your complaint to the Complaints Manager.

Your complaint will be dealt with promptly so that any matter is resolved as quickly as possible, usually within 10 days of the complaint being received.

If in a rare case you remain unhappy with the outcome to your complaint or you do not wish to complain directly to the practice you can discuss this matter further with:

  • HealthWatch Southend by calling 01702 220 104
  • Independent Complaints Advisory Service POHWER on 0300 4562 370 for further advice
  • Ask the Health Service Ombudsman to review your complaint. Write to HSO for England, Millbank Tower, Millbank, London SW1P 4QP 0345 015 4033 or email

For complaints involving private treatment call the Dental Complaint Service 08456 120 540

Please email us at or use the online form below.
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